Chris Dixon

“It is the human friction that makes the sparks”

From Jonah Lehrer, Brainstorming Doesn’t Really Work (via Stowe Boyd):

Building 20 [a scene of incredible innovation at MIT] and brainstorming came into being at almost exactly the same time. In the sixty years since then, if the studies are right, brainstorming has achieved nothing—or, at least, less than would have been achieved by six decades’ worth of brainstormers working quietly on their own. Building 20, though, ranks as one of the most creative environments of all time, a space with an almost uncanny ability to extract the best from people. Among M.I.T. people, it was referred to as “the magical incubator.”

The fatal misconception behind brainstorming is that there is a particular script we should all follow in group interactions. The lesson of Building 20 is that when the composition of the group is right—enough people with different perspectives running into one another in unpredictable ways—the group dynamic will take care of itself. All these errant discussions add up. In fact, they may even be the most essential part of the creative process. Although such conversations will occasionally be unpleasant—not everyone is always in the mood for small talk or criticism—that doesn’t mean that they can be avoided. The most creative spaces are those which hurl us together. It is the human friction that makes the sparks.

I think this underscores one of the main reasons remote early-stage projects often fail. We mistakenly think of brainstorming as something you can do in meetings, and teaching as something you can perform through carefully composed documents or lectures.

I was part of a number of failed remote R&D attempts. The one time it worked was when we decided to abandon meetings, project documents, tracking tools, etc. Instead, we got a high quality speakerphone so everyone could overhear everyone else’s conversations, and we left it on all day, every day. It wasn’t the same as being together in person, but we did manage to get some of the human friction back.

 

  • Alan Minor

    It would only be fitting to have a follow-up post reflecting on NYC’s start-up ecosystem with Building 20 serving as a metaphor for (1) the city at large, (2) particular areas/neighborhoods and (3) specific office buildings/offices/hackerspaces/co-working spaces.

    Just a thought…

    • http://www.cdixon.org chris dixon

      Yeah, that would be a good post, if I had any idea where to find “Building 20″ here! :)

      • Alan Minor

        It’s in Times Square.

        I kid, I kid. I personally haven’t seen it, but I’m sure it exists — like the Z train.

        • http://www.cdixon.org chris dixon

          It does. It is probably somewhere where no one thinks it is. Which is what bugs me – I want to find it. !

  • Richard Lane
    • http://www.cdixon.org chris dixon

      yeah, thanks, that’s a better link. it’s a great article.

  • http://www.alearningaday.com Rohan

    Loved this post, Chris.
    That’s why I don’t believe e-learning will ever replace traditional classroom education. 

    It will be a strong accompaniment.

    But it can never match the real thing. 
    We only feel chemistry through the air.. not through telephone cables..

    • http://www.cdixon.org chris dixon

      I agree online learning won’t and shouldn’t replace in person learning. But it can play an important role supplementing it. For example, I like the trend where the homework is watching a lecture and then classroom time is used to discuss it.

      • http://www.alearningaday.com Rohan

        Agee 100%. High accompaniment value!

  • http://www.gplus.to/arkadiuszdymalski Arkadiusz Dymalski

    The crucial part is ‘when the composition of the group is right’. Sure, when you have great team you don’t need to enforce specific tools. The problem is that in most cases we don’t deal with perfect teams. That’s when some tools MAY be helpful. To improve the workflow of imperfect team. If used correctly and consciously naturally (not as brainless rituals for example). They aren’t magic, guaranteed formulas but may help to solve some typical  problems – if they affect the specific team.

    • http://www.cdixon.org chris dixon

      Agree, but you can do things to improve the composition. For example, at Hunch we have a long tradition of letting people with no formal connection to us work out of our office, mostly to increase the interestingness of the workplace.

      • http://www.gplus.to/arkadiuszdymalski Arkadiusz Dymalski

        Sounds like awesome tradition. I believe it might be really inspiring and refreshing for both sides. That’s a pity that your office is a little bit too far to drop by from time to time ;) .

  • http://www.victusspiritus.com/ Mark Essel

    How best do we find our building?

    There’s nothing quite like working face to face.

    • http://www.cdixon.org chris dixon

      Finding it is the hard part.

  • Anonymous

    The building for these times is 20 Jay St. in Brooklyn. :)

  • http://twitter.com/andrewjbryk Andrew Bryk

    I feel that no team will ever have the perfect dynamic, which is why some tools can be helpful. However, there will never be one right way that everyone follows that will work for brainstorming.  Every team has a different relationship and interacts differently, which is why the process of brainstorming will be different.

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  • http://juegosdemariofree.com/ juegos de mario.

    Brainstorm seems easy but there it is feasible and can be carried out this dilemma. And I agree with the paradigm that we have a meeting thinking that nothing else could be theseideas, being that at any moment could be