Maximizing capacity utilization as a startup premise
In stark contrast to other major airlines, Southwest has been profitable for 40 years. If Southwest had one core “startup premise” it was…
Building products from improvised user behaviors
For a long time, there were niche communities of “lo-fi” camera enthusiasts: people who shared photos taken on old cameras that had…
Recruiting programmers to your startup
Here are some things I’ve learned over the years about recruiting programmers* to startups. This is a big topic: many of the points I make…
What jobs are users hiring your product to perform?
One of Clay Christensen’s favorite concepts is that instead of dividing your customers into segments and asking which features each segment…
Trusting platforms
In response to my post yesterday about how an internet of people has enabled a new wave of web-based marketplaces, Nick Mango commented…
An internet of people
Over the past few years, a bunch of web-based marketplaces have gotten popular – Etsy, Kickstarter, AirBnb, to name a few. Many of these…