Maximizing capacity utilization as a startup premise

2012-01-05

In stark contrast to other major airlines, Southwest has been profitable for 40 years. If Southwest had one core “startup premise” it was…

Building products from improvised user behaviors

2012-01-02

For a long time, there were niche communities of “lo-fi” camera enthusiasts: people who shared photos taken on old cameras that had…

Recruiting programmers to your startup

2011-12-29

Here are some things I’ve learned over the years about recruiting programmers* to startups. This is a big topic: many of the points I make…

What jobs are users hiring your product to perform?

2011-12-21

One of Clay Christensen’s favorite concepts is that instead of dividing your customers into segments and asking which features each segment…

Trusting platforms

2011-12-20

In response to my post yesterday about how an internet of people has enabled a new wave of web-based marketplaces, Nick Mango commented…

An internet of people

2011-12-19

Over the past few years, a bunch of web-based marketplaces have gotten popular – Etsy, Kickstarter, AirBnb, to name a few. Many of these…