Capabilities and sensibilities

2012-07-17

“The test of a first-rate intelligence is the ability to hold two opposed ideas in the mind at the same time, and still retain the ability…

How bundling benefits sellers and buyers

2012-07-08

There is a widespread belief in technology circles that bundling of cable TV, newspaper, magazine and other information goods will go away…

Pricing to the demand curve

2012-07-04

Many college microeconomics courses include the following exercise. The teacher offers the students an imaginary trip to Hawaii, and asks…

The real strategy behind tiered data plans

2012-06-27

Over the past year, Comcast and other broadband providers have been forcing tiered data plans on customers. The New York Times recently…

Why the integrated approach to mobile devices is winning

2012-06-25

Until last week’s announcement of the new Surface tablet, Microsoft had taken the same approach to mobile devices that they had with PCs…

Firing

2012-06-19

Firing is awful. You can try to avoid it, but even the most selective founders make serious mistakes. Here are a few things I’ve observed…